Check you're using the latest operating system version for your device. Make sure it's properly turned off and not placed in a standby or sleep mode. 
Turn off your device and switch it back on before you try anything else. (Using the BBC iPlayer website on your mobile or tablet? Skip points 3 and 4.) Selecting a region changes the language and/or content on these steps in the order listed to see if they help. This will reduce the period of time available for the laptop to function before needing to find a power source. Important consideration: Using the add-on GPU device causes power consumption to rise and significantly reduce battery life while operating on battery power. This causes the computer to default to the add-on GPU.
Use hardware device manager software to disable the on-board GPU. For example, for NVIDIA GPUs, you can use the NVIDIA Control Panel to set a global option that ensures the default GPU used for all display functionality uses the NVIDIA hardware. In your Operating System settings, ensure that the add-on GPU is used as the default to drive all display functionality. Using your BIOS settings, ensure that the add-on GPU is used by default. Possible solutions: When you have an add-on GPU, to use GPU Performance features in Illustrator, ensure that the add-on GPU powers all the display-related functionality on your laptop. If your add-on GPU is not rendering the laptop’s display, Illustrator will use the integrated GPU. When launched, Adobe Illustrator uses the same hardware that drives the laptop’s display. Illustrator defaults to the integrated GPU. 
Cause: With laptops that have an on-board graphics card (integrated GPU) and an additional (add-on GPU), users are reporting that Adobe Illustrator does not pick the available add-on GPU.
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